Last Updated: 06/23/2026
These Terms and Conditions (“Terms”) apply to all quote requests, orders, deliveries, supplier introductions, coordination services, and related services made through Cronomix (“Cronomix,” “we,” “us,” or “our”). By submitting a request, accepting a quote, scheduling a delivery, making a payment, or using the Cronomix platform, the customer (“Customer,” “you,” or “your”) agrees to be bound by these Terms.
Cronomix is a sourcing, coordination, and marketplace platform for ready-mix concrete, materials, delivery coordination, and related construction supply services.
Cronomix does not manufacture concrete, operate concrete plants, own all delivery trucks, perform construction work, provide engineering services, or control the means and methods of any third-party supplier, carrier, driver, or contractor unless expressly stated in writing.
Concrete, materials, transportation, pumping, placement, testing, engineering, and related services may be provided by independent third-party suppliers, carriers, or service providers. Cronomix may assist in sourcing, quoting, scheduling, coordinating, communicating, and processing orders, but the responsibility for production, transportation, delivery, placement, testing, finishing, curing, and jobsite conditions remains with the applicable parties as described in these Terms and in the applicable quote or order confirmation.
All quotes are subject to availability, supplier confirmation, jobsite location, requested delivery date and time, mix design, volume, delivery distance, truck availability, fuel costs, fees, surcharges, taxes, and other applicable charges.
Prices may change until the order is confirmed in writing. A quote does not guarantee supply, delivery time, truck availability, or final price unless expressly confirmed in writing by Cronomix or the applicable supplier.
Quoted prices may not include all applicable charges. Additional charges may include, but are not limited to:
Customer is responsible for providing accurate and complete information, including but not limited to:
Cronomix and suppliers may rely on the information provided by Customer. Customer is responsible for any cost, delay, shortage, overage, rejection, failed delivery, or additional charge caused by incomplete, inaccurate, late, or changed information.
Delivery times are estimates only and are not guaranteed unless expressly stated in writing. Delivery may be affected by supplier availability, batching schedule, truck availability, traffic, weather, jobsite access, previous deliveries, plant conditions, mechanical issues, regulatory restrictions, or other circumstances beyond Cronomix’s control.
Cronomix is not liable for delays, missed windows, late deliveries, partial deliveries, supplier non-performance, carrier delays, traffic delays, weather impacts, or project damages resulting from delayed or failed delivery.
Customer should not schedule labor, equipment, finishing crews, inspections, or other project activities in reliance on an estimated delivery time without allowing reasonable flexibility.
Customer is solely responsible for ensuring that the jobsite is safe, accessible, and suitable for ready-mix concrete trucks and related delivery equipment.
Customer must provide:
If a truck is asked to leave the public roadway, curb line, or paved access area, Customer assumes all risk and responsibility for damage to driveways, sidewalks, curbs, lawns, landscaping, underground utilities, septic systems, structures, wires, pavement, vehicles, people, or property.
Cronomix, the supplier, carrier, or driver may refuse delivery, stop delivery, or refuse to enter any area that appears unsafe, unsuitable, restricted, or likely to cause damage.
Customer is responsible for towing, recovery, repair, cleanup, damage, delay, standby time, and related costs resulting from unsafe or unsuitable jobsite conditions.
Customer or Customer’s representative must inspect the concrete or materials at the time of delivery.
Once discharge, unloading, pouring, or use of the material begins, the load may be deemed accepted unless Customer immediately rejects the material before discharge and notifies Cronomix and/or the supplier.
Customer is responsible for verifying that the material delivered matches the order, including volume, mix type, PSI, slump, and any requested admixtures or special instructions.
Concrete quality can be affected by water addition, site conditions, placement methods, finishing, curing, weather, delays, and other factors outside Cronomix’s control.
If Customer, Customer’s representative, contractor, finisher, or any person on site requests or directs the addition of water or other materials to the concrete, Customer assumes responsibility for any resulting impact on strength, slump, finish, performance, durability, appearance, or compliance with specifications.
Cronomix does not provide engineering, testing, inspection, finishing, curing, or structural design services unless expressly agreed in writing.
Minimum load requirements and short-load fees may apply. These requirements vary by supplier, plant, location, mix, and delivery schedule.
Wait time or standby charges may apply if the truck is held on site beyond the included unloading time. Customer is responsible for ensuring that the jobsite is ready to receive and discharge the material when the truck arrives.
If the Customer is not ready, if access is blocked, if crews are unavailable, if forms are not ready, or if unloading is delayed for any reason caused by Customer or site conditions, additional charges may apply.
Cancellation deadlines vary by supplier and order type. Cancellations or changes made after batching, loading, dispatch, or delivery preparation may result in cancellation fees, full load charges, delivery charges, returned load fees, disposal fees, or other applicable costs.
Once concrete is batched, loaded, dispatched, or in transit, Customer may be responsible for the full cost of the order, even if the load is cancelled, rejected, delayed, inaccessible, or unused.
Changes to mix, volume, delivery time, address, or jobsite instructions are subject to supplier approval and availability.
Payment terms are stated in the quote, invoice, order confirmation, supplier agreement, or credit agreement.
Unless credit terms are approved in writing, payment may be required before delivery or before order confirmation.
Customer agrees to pay all amounts due, including base material charges, delivery charges, taxes, fees, surcharges, wait time, cancellation fees, returned load fees, collection costs, and any other applicable charges.
Cronomix may accept major credit cards, ACH, wire transfer, checks, or other payment methods at its discretion. Credit card processing fees may apply where permitted by law and disclosed before payment.
Past due amounts may result in suspension of service, loss of credit privileges, collection activity, lien rights where applicable, and recovery of reasonable collection costs, including attorney fees and court costs, to the extent permitted by law.
Cronomix or a supplier may approve or deny credit at its sole discretion. Credit approval may require a credit application, trade references, personal or corporate guarantee, payment history, and other financial information.
Cronomix or the supplier may modify, suspend, or revoke credit terms at any time if Customer’s account becomes delinquent, if payment risk increases, or if Customer fails to comply with these Terms.
Customer understands and agrees that suppliers, carriers, drivers, pump providers, and other service providers may be independent third parties.
Cronomix is not responsible for the acts, omissions, negligence, delays, pricing changes, product defects, delivery failures, or contractual breaches of independent third-party suppliers or carriers, except to the extent required by applicable law.
Cronomix may assist in communication and resolution, but Customer’s remedies may be limited to the applicable supplier, carrier, or third-party provider responsible for the product or service.
Cronomix works to help customers access competitive pricing, supplier options, and delivery coordination. However, Cronomix does not guarantee the lowest price, guaranteed availability, guaranteed delivery time, guaranteed supplier acceptance, or guaranteed project outcome.
Pricing and availability depend on market conditions, supplier terms, plant location, volume, schedule, delivery distance, and project requirements.
Cronomix, suppliers, carriers, and service providers shall not be liable for delay, failure, interruption, or non-performance caused by events beyond reasonable control, including but not limited to:
Performance may be delayed, suspended, rescheduled, or cancelled as necessary due to such events.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRONOMIX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST PROFIT DAMAGES, INCLUDING BUT NOT LIMITED TO PROJECT DELAYS, LOST BUSINESS, LOST REVENUE, LOST OPPORTUNITY, LABOR STANDBY COSTS, EQUIPMENT STANDBY COSTS, REWORK, LIQUIDATED DAMAGES, DELAY DAMAGES, OR DAMAGE TO CUSTOMER’S CONTRACTS WITH THIRD PARTIES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRONOMIX’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO ANY ORDER, QUOTE, DELIVERY, SERVICE, OR TRANSACTION SHALL NOT EXCEED THE FEES ACTUALLY PAID TO CRONOMIX FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
Except as expressly stated in writing, Cronomix makes no warranties, express or implied, regarding concrete, materials, delivery, supplier performance, timing, suitability, merchantability, fitness for a particular purpose, strength, finish, appearance, curing, project outcome, or compliance with plans, specifications, engineering requirements, or building codes.
Customer is responsible for determining whether the selected concrete mix, delivery method, supplier, and service are suitable for the intended project.
Customer agrees to defend, indemnify, and hold harmless Cronomix, its owners, officers, employees, agents, suppliers, carriers, and service providers from and against any claims, damages, losses, liabilities, costs, fines, penalties, and expenses, including reasonable attorney fees, arising out of or related to:
Customer is responsible for obtaining all permits, approvals, inspections, engineering approvals, HOA approvals, traffic control approvals, municipal permissions, and any other authorization required for the project.
Cronomix does not verify building code compliance, engineering specifications, structural design, formwork, reinforcement, site preparation, finishing, curing, or inspection requirements.
Customer authorizes Cronomix to contact Customer by phone, text message, email, or other communication methods regarding quotes, orders, deliveries, supplier communications, payment, scheduling, and service updates.
Customer is responsible for providing accurate contact information and ensuring that the site contact is reachable at the time of delivery.
Cronomix may update these Terms from time to time. The version posted on the Cronomix website or provided with the quote/order shall apply to the applicable transaction.
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms, any quote, order, delivery, payment, or service shall be brought in the state or federal courts located in Harris County, Texas, unless another venue is required by applicable law.
These Terms, together with any quote, invoice, order confirmation, delivery ticket, supplier terms, payment terms, credit agreement, and written agreement signed by the parties, constitute the entire agreement related to the applicable transaction.
If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.