Last Updated: 08/01/2026
This English text is the official version; any translation is provided for convenience and the English version prevails.
These Supplier Terms and Conditions (“Terms”) govern the relationship between the Cronomix platform, which is owned and operated by CASTIQ LLC (“CastiQ,” “Cronomix,” “we,” “us,” or “our”), and any ready-mix concrete producer, plant operator, carrier, or related service provider that registers, is approved, or fulfills orders through the Cronomix platform (“Supplier,” “you,” or “your”). By submitting a registration, accepting an order, or fulfilling any order through Cronomix, the Supplier agrees to be bound by these Terms.
Cronomix is a sourcing, coordination, and marketplace platform that connects customers who need ready-mix concrete and related services with independent third-party suppliers. Cronomix does not manufacture concrete, operate plants, own delivery trucks, or perform batching, delivery, pumping, placement, or testing.
The Supplier is an independent business. Nothing in these Terms creates a partnership, joint venture, franchise, agency, or employment relationship between Cronomix and the Supplier. The Supplier retains full control over the means, methods, personnel, and equipment used to produce and deliver concrete.
To register, the Supplier must provide accurate and current information, including company details, contact information, plant location(s), service radius, daily capacity, available products, prices, accepted payment methods, and any minimum-load or short-load policies. The Supplier is responsible for keeping this information up to date.
The Supplier represents that it holds all licenses, permits, registrations, and certifications required to produce and deliver ready-mix concrete in its jurisdiction, and that it maintains the insurance described in Section 9.
Registration does not guarantee approval or any minimum volume of orders. Cronomix may approve, decline, suspend, or remove a Supplier at its discretion.
When a customer places an order that matches a Supplier’s location, service radius, capacity, and offered products, Cronomix may route the order to that Supplier. The Supplier may accept or reject each order. If the Supplier rejects or does not respond, Cronomix may route the order to another supplier.
By accepting an order, the Supplier confirms that it will batch, supply, and deliver the concrete as described in the order, on the requested date and time slot, subject to the terms of the order confirmation.
The Supplier sets its own prices for each product it offers through the platform. The prices shown to customers are based on the Supplier’s prices; CastiQ does not add a separate markup on top of the Supplier’s price.
For each completed order, CastiQ retains a service fee equal to 3% of the order subtotal (before taxes), and pays the Supplier the remaining 97% of the subtotal for that order, less any adjustments described in these Terms. The Supplier acknowledges and agrees to this service fee as consideration for access to the platform, customer sourcing, coordination, and payment processing.
Applicable taxes are collected and remitted by CastiQ as described in Section 6; the Supplier’s 97% share is calculated on the subtotal (before taxes).
CastiQ collects payment from the customer for orders placed and paid through the platform. CastiQ will remit the Supplier’s share (97% of the subtotal, less any applicable adjustments described in these Terms) to the Supplier according to the payment method and schedule communicated by CastiQ. Sales taxes are collected and remitted by CastiQ and are not part of the Supplier’s share.
Payment to the Supplier is contingent on the order being completed and, where applicable, delivery being confirmed. CastiQ may withhold or offset amounts for refunds, chargebacks, rejected loads, customer disputes, or amounts owed by the Supplier to CastiQ.
The Supplier is responsible for providing accurate payment/banking details and for any bank or processing information required to receive payment.
Prices and quotes are shown exclusive of applicable sales or use taxes, which are calculated separately and added to the order total. Some customers may be tax-exempt and must provide valid exemption documentation.
For sales made through the Cronomix platform, CastiQ collects the applicable sales tax from the customer and is responsible for reporting and remitting that sales tax to the applicable authorities. Because CastiQ collects and remits the sales tax, the Supplier’s payment is 97% of the subtotal (before taxes), and the Supplier is not responsible for remitting sales tax on sales made through the platform.
The Supplier remains responsible for any taxes on sales it makes outside the Cronomix platform, and for its own income, business, payroll, and other taxes. The allocation of tax responsibilities in this Section applies only to sales made through the platform.
The Supplier is solely responsible for batching, loading, transporting, and delivering the concrete safely, on time, and in accordance with the order. This includes truck availability, driver conduct, routing, jobsite access coordination, and compliance with traffic, transportation, and safety laws.
The Supplier must provide proof of delivery when requested, including a delivery photo (ePOD) where the platform requires it. The Supplier must promptly communicate delays, shortages, cancellations, or any issue affecting delivery through the channels provided by Cronomix.
The Supplier is solely responsible for the mix design, strength (PSI), slump, admixtures, fiber, and other specifications of the concrete it produces, and for its quality, conformity, and certification. Where applicable, the Supplier represents that its concrete is produced in accordance with applicable standards (for example ASTM C94) and that it holds any certifications it advertises (for example NRMCA).
Cronomix does not batch, test, inspect, or certify concrete and makes no warranty regarding the concrete supplied. Any warranty for the concrete is provided by the Supplier to the customer.
The Supplier must maintain, at its own expense, the insurance customary and required for its business, including but not limited to general liability, commercial auto, and workers’ compensation as required by law.
The Supplier is liable for its own acts and omissions, including the quality of its concrete, the conduct of its personnel, and the operation of its equipment. The Supplier agrees to indemnify, defend, and hold harmless Cronomix and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to the Supplier’s products, services, deliveries, acts, or omissions, or the Supplier’s breach of these Terms.
If an order is canceled, short-delivered, rejected, or fails to meet the agreed specifications, the parties will handle the situation in good faith. Cronomix may adjust, withhold, or reverse payment for the affected portion of the order and may pass through customer refunds where the issue is attributable to the Supplier.
Customer information provided through the platform is confidential and may be used by the Supplier only to fulfill the applicable order. The Supplier agrees not to use customer contact information to solicit or divert business away from the Cronomix platform, and not to circumvent the platform for orders originated through Cronomix.
The Supplier acts as an independent contractor. The Supplier is responsible for its own employees, subcontractors, equipment, permits, and compliance with all applicable laws and regulations.
These Terms remain in effect while the Supplier is registered or fulfills orders through Cronomix. Either party may terminate the relationship with notice. Cronomix may suspend or terminate a Supplier’s access immediately for breach of these Terms, quality or safety concerns, customer complaints, or legal or regulatory reasons. Obligations that by their nature should survive termination (including payment, confidentiality, indemnification, and liability provisions) will survive.
To the maximum extent permitted by law, Cronomix will not be liable to the Supplier for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue, arising out of or related to these Terms or the platform. Cronomix’s total aggregate liability to the Supplier for any claim will not exceed the total service fees Cronomix retained from that Supplier in the three (3) months preceding the event giving rise to the claim.
Cronomix may update these Terms from time to time. The version posted on the Cronomix website applies to the Supplier’s continued use of the platform. Continued participation after an update constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The parties submit to the courts located in Texas for any dispute arising out of or related to these Terms, unless otherwise required by law.
For questions about these Supplier Terms, contact Cronomix at admin@cronomix.com.